Return Policy

All returns must be unworn, undamaged, with tags attached, and original packaging included.

Sale items are FINAL SALE.

Swimsuits, undergarments, and hair accessories are FINAL SALE.

All items bought at charity events and pop-ups are FINAL SALE.



When you buy in store, you have 24 hours to return for money back on original payment method, exchange, or store credit. Returns up to 7 days from purchase will receive store credit. 


Please email within 7 days of receiving your package to be sent a return label. Charbellem must receive the package within 14 days of the initial purchase.

Once the return package arrives and is checked for good conditions, refunds will be processed. Please allow 2-7 days for the refund to appear in your bank account.


We cannot accept returns after 14 days.