Return Policy

HOLIDAY EXTENDED RETURN POLICY

Items purchased as gifts from December 15th to December 24th can be returned by January 3rd for store credit or exchange.

All returns must be unworn, undamaged, with tags attached, and original packaging included.

All discounted items are FINAL SALE.

Jewelry, fragrances, candles, swimsuits, undergarments, and hair accessories are FINAL SALE.

All items bought at charity events and pop-ups are FINAL SALE.

 

IN-STORE RETURNS

Items must be returned within 48 hours of purchase for refund, exchange, or store credit. No returns after 48 hours. For credit card refunds, the processing fee of 2.7% will be withheld from the total refunded to you.

ONLINE RETURNS

Please email info@charbellem.com within 7 days of receiving your package to initiate the return process. You are responsible for paying for return shipping. Charbellem must receive the package within 14 days of when you received your order.

Once the return package arrives and is checked for good condition, refunds will be processed. Please allow 2-7 days for the refund to appear in your bank account.